How to select a conveyor manufacturer if you’re a systems integrator

Nov 10, 2022 | Conveyor Systems, General

As a systems integrator, there are several important factors to consider when it comes to selecting a conveyor manufacturer. As a systems integrator, selecting the right conveyor manufacturer is essential to ensure that the conveyor systems you install meet the customer’s needs both in terms of cost, quality and performance. To make the right choice, it is important to consider the reputation of the possible conveyor manufacturer, the types of products or services offered, experience with similar projects, and customer service.

Reputation & History

First and foremost, you want to make your selection based on the reputation of the manufacturer. It’s important to consider how long the manufacturer has been in business and how long they’ve been producing their products. You should also find out if the manufacturer has a good record for providing reliable and safe products, as well as excellent customer service and technical support. If a manufacturer has a poor track record, it’s best to look elsewhere.

Conveyor Specialties

Another factor to consider is the types of products or services the manufacturer offers. As a systems integrator, you need to select a conveyor manufacturer that can provide you with the right equipment and accessories to meet the customer’s needs. Different manufacturers offer different ranges of products and services, and you want to be sure that the manufacturer is able to provide the items you need. Additionally, it is important to ensure that the manufacturer offers after-sales technical & maintenance support and that the integrity of their product is reliable.

Engineering & Experience

Finally, you should consider a manufacturer’s experience with similar projects. Ask them for references and case studies of other projects they have successfully completed in the past. This can give you an idea of the quality of the manufacturer’s engineering and the capability of their technicians. It can also provide you with insight into the complexity of the work that the manufacturer can handle and their ability to rise to challenges.

Once you have narrowed down your selections based on reputation, types of products and services, and experience, it’s important to evaluate the customer service provided by the conveyor manufacturer. Make sure that they respond quickly to inquiries and seem knowledgeable and helpful in their advice. You also want to pay attention to the user experiences of their products, as this can be an indication of the quality of their customer service.

In conclusion, as a systems integrator, choosing the right conveyor manufacturer is critical for ensuring that the conveyor systems you install meet the customer’s needs. Make sure you evaluate the reputation of the manufacturer, the types of products and services they offer, their experience with similar projects, and their customer service. Taking the time to consider all of these factors will help you make the right choice when selecting a conveyor manufacturer.

About the Author

Dan Farrar is the CEO of Power Pack Conveyor Company, a pioneering industrial conveyor manufacturer since 1929. Power Pack Conveyor Company specializes in designing, engineering, and manufacturing conveyors, conveyor components, and turn-key systems for OEMs, System Integrators, and Distributors.

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